Finding a Surface 604 Dealer Near You for Service

If you need hands-on help with your Surface 604 bike, our dealer network provides professional service, diagnostics, and repairs across North America.

How to Find Your Nearest Dealer

1. Visit our Dealer Locator.
2. Enter your city or zip/postal code.
3. Browse the map to find authorized dealers near you.
4. Click on a dealer to see their contact info, hours, and services offered.

What Dealers Can Help With

• Assembly and setup for new bikes
• Warranty diagnostics and repairs
• Brake adjustment and bleeding (hydraulic disc brakes)
• Derailleur tuning and drivetrain adjustment
• Torque sensor and controller replacement
• Motor replacement
• Battery testing and diagnosis
• General tune-ups and seasonal maintenance

No Dealer Nearby?

Many independent bike shops can service Surface 604 bikes because we use standard components from Shimano, SRAM, and Tektro. Hydraulic brakes, derailleurs, chains, and tires are universal — any competent bike mechanic can work on them.

For electrical components (controller, torque sensor, motor, display), contact our support team directly. We'll ship the replacement parts to you or your local shop with detailed installation instructions.

Warranty Repairs

For warranty-covered issues, submit a warranty claim first. Our team will review it within 3 business days and coordinate the repair — either shipping parts directly to you with instructions, or arranging service through your nearest dealer.